Medical Payments And Authorization Request
EHR System Update Notification:
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Effective October 3, 2025, the VA Financial Services Center (VAFSC) is no longer able to process
medical claims or provide customer support or business communication services for the IHSC.
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IHSC is working towards a resolution and will provide future updates related to where and how
to submit your claims for processing with a new third party administrator.
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In the interim, please hold all electronic and paper claims submissions until further notice.
Please note that any mail received by the VAFSC will be returned to the sender and electronic
claims will be rejected at the clearinghouse level.
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Thank you for your understanding and patience during this time. If you have any immediate concerns
or questions, please do not hesitate to
reach out to your usual point of contact for medical payment
authorization request (MedPARs).
Please visit:
IHSC – Managed Care | ICE
for the most current guidance once government operations resume.